Parent Resources
Cattaraugus County Resources
Cattaraugus Community Action: Energy/housing services, nutrition services, transitional services, victim services, and youth and family services.
Domestic Abuse Hotline: 1-888-945-3970
Cattaraugus County Dept of Social Services: (SNAP, HEAP, Emergency Services, Foster Care/Home-finding, Summer Youth Employment, Telephone Directory, Day Care, Able-Bodied Adults Without Dependents, Youth Services)
https://www.cattco.org/social-services/social-services
Health Department
Parent Education Program: Healthy Families, Families First Counseling Services, Independent Living
https://www.parenteducationprogram.org/
Cattaraugus County Crisis Hotline: 1-800-339-5209
National Suicide Prevention Line: 1-800-273-8255
Olean General Hospital: 716-373-2600
Children’s Mental Health Coalition of WNY: 716-871-8997
CARES: Council on Addiction Recovery Services: 716-373-4303
Cattaraugus County One Stop Career Center: Job Search
One-Stop: 716-373-1880 Dept. Of Labor: 716-366-9015
Southern Tier Legal Services: 716-373-4701
Runaway Hotline: 1-800-231-6946
Chautauqua County Resources
Community Action Partnership:
https://www.chautauquaopportunities.com/resources
Adolescent Mental Health: WCA Hospital: 716-664-8645
http://www.wcahospital.org/services/psychology-services.html
Catholic Charities: Provides counseling services for individuals and families under stress due to personal pressures. Teen pregnancy, emergency financial assistance, adoption and foster care services.
Jamestown: 716-484-9188
Dunkirk: 716-366-3533
Chautauqua Alcohol and Substance Abuse Council: OASAS approved and supported alcohol and drug prevention agency.
Jamestown: 716-644-3608
Dunkirk: 716-366-4623
Chautauqua County Department of Social Services: (SNAP, HEAP, Emergency Services, Foster Care/Home-finding, Summer Youth Employment, Telephone Directory, Day Care, Able-Bodied Adults Without Dependents, Youth Services)
Jamestown: 716-661-8200
Dunkirk: 716-363-3500
http://ny-chautauquacounty.civicplus.com/
Chautauqua County Department of Mental Hygiene: Counseling, support groups for families and individuals.
Jamestown: 716-488-0744
Dunkirk: 716-363-3550
Mayville: 716-753-4318
The Resource Center: Offers assistance to parents and caregivers of those with special needs.
716-661-1419
Domestic Violence Hotline: 1-800-252-8748Chautauqua County Crisis Services Hotline: 1-800-724-0461
Erie County Resources
Community Action Organization of WNY: Community Health, Economic Empowerment, Educational Advancement, Neighborhood Revitalization, Workforce Development
716-881-5150
Crisis Services
24-Hour Crisis Hotline Buffalo and Erie County: 716-834-3131
24-Hour Addiction Hotline: 716-831-7007
24-Hour Domestic Violence Hotline: 716-862-HELP / For Shelter 716-884-6000
24-Hour NYS Domestic & Sexual Violence Hotline: 1-800-942-6906
211 Western New York: 211 is a three-digit phone number that connects people to services in seven counties 24/7 (Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming)
Call 211 or 1-888-696-9211
Text your zip code to 898-211 (M-F 8:30-3:30)
Erie County Department of Social Services: (SNAP, HEAP, Emergency Services, Foster Care/Home-finding, Summer Youth Employment, Telephone Directory, Day Care, Able-Bodied Adults Without Dependents, Youth Services)
https://www2.erie.gov/socialservices
716-858-8000
Erie County Department of Health: News, Events, Hotlines, COVID-19, Clinics/Locations, Flu, Opioids
716-858-7690
Erie County Medical Center (ECMC)
General Information: 716-898-3000
Medical Emergencies: 911
Behavioral & Mental Health Emergencies: 716-834-3131
Family Help Center (24 hours a day/365 days a year)
716.892.2172
Medical Answering Service LLC (non-emergency Medicaid transportation service)
New York State Multiple Systems Navigator: All Resource Categories
New York State Office of Mental Health (Information for children, teens and families; Community Support Services)
omh.ny.gov
https://omh.ny.gov/omhweb/childservice/
The Office of Mental Health Emotional Support Helpline is available for free and confidential support for those experiencing increased anxiety during the pandemic. You can reach the Helpline between 8 a.m. and 10 p.m., 7-days a week, at 1-844-863-9314.
Erie County Department of Mental Health (Single Point of Access – SPOA)
(716) 858-1546 or (716) 858-1531
Mental Health Advocates of WNY (formerly the Mental Health Association of Erie County)
Ph. 716-886-1242
Fax. 716-881-6428
info@mhawny.org
https://justtellone.org/ (Start a conversation: for youth and young adults dealing with depression, suicidal thoughts, alcohol and substance abuse)
Mental Health Association Of New York State: (transition age youth homepage ages 16-25)
Families Together of NYS: Families Together in New York State is a family-run organization that represents families of children with social, emotional, behavioral and cross-systems challenges.
Office Phone: 518.432.0333
Hotline: 1.888.326.8644
National Parent Helpline
1-855- 4A PARENT • 1-855-427-2736
https://www.nationalparenthelpline.org/find-support
Parent Network of WNY
1-on-1 Support Lines: English: 716-332-4170 Español: 716-449-6394
https://dadsadventure.com (for dads, and moms too!)