Parent Resources

Important resources for parents and families.

Cattaraugus County

Cattaraugus Community Action: Energy/housing services, nutrition services, transitional services, victim services, and youth and family services.

www.ccaction.org

Domestic Abuse Hotline: 1-888-945-3970

Cattaraugus County Dept of Social Services: (SNAP, HEAP, Emergency Services, Foster Care/Home-finding, Summer Youth Employment, Telephone Directory, Day Care, Able-Bodied Adults Without Dependents, Youth Services)

https://www.cattco.org/social-services/social-services

Health Department

http://www.cattco.org/health

Parent Education Program: Healthy Families, Families First Counseling Services, Independent Living

https://www.parenteducationprogram.org/

Cattaraugus County Crisis Hotline: 1-800-339-5209

National Suicide Prevention Line: 1-800-273-8255

Olean General Hospital: 716-373-2600

Children’s Mental Health Coalition of WNY: 716-871-8997

www.raisingminds.org

CARES: Council on Addiction Recovery Services: 716-373-4303

Cattaraugus County One Stop Career Center: Job Search

One-Stop: 716-373-1880    Dept. Of Labor: 716-366-9015

Southern Tier Legal Services: 716-373-4701

Runaway Hotline: 1-800-231-6946

Chautauqua County

Community Action Partnership:

https://www.chautauquaopportunities.com/resources

Adolescent Mental Health: WCA Hospital: 716-664-8645

http://www.wcahospital.org/services/psychology-services.html

Catholic Charities: Provides counseling services for individuals and families under stress due to personal pressures. Teen pregnancy, emergency financial assistance, adoption and foster care services.

Jamestown: 716-484-9188

Dunkirk: 716-366-3533

Chautauqua Alcohol and Substance Abuse Council: OASAS approved and supported alcohol and drug prevention agency.

Jamestown: 716-644-3608

Dunkirk: 716-366-4623

Chautauqua County Department of Social Services: (SNAP, HEAP, Emergency Services, Foster Care/Home-finding, Summer Youth Employment, Telephone Directory, Day Care, Able-Bodied Adults Without Dependents, Youth Services)

Jamestown: 716-661-8200

Dunkirk: 716-363-3500

http://ny-chautauquacounty.civicplus.com/

Chautauqua County Department of Mental Hygiene: Counseling, support groups for families and individuals.

Jamestown: 716-488-0744

Dunkirk: 716-363-3550

Mayville: 716-753-4318

https://chqgov.com/

The Resource Center: Offers assistance to parents and caregivers of those with special needs.

716-661-1419

Domestic Violence Hotline: 1-800-252-8748Chautauqua County Crisis Services Hotline: 1-800-724-0461

Erie County

Community Action Organization of WNY: Community Health, Economic Empowerment, Educational Advancement, Neighborhood Revitalization, Workforce Development

716-881-5150

https://caowny.org

Crisis Services

http://crisisservices.org

24-Hour Crisis Hotline Buffalo and Erie County: 716-834-3131    

24-Hour Addiction Hotline:  716-831-7007

24-Hour Domestic Violence Hotline: 716-862-HELP / For Shelter 716-884-6000

24-Hour NYS Domestic & Sexual Violence Hotline: 1-800-942-6906

211 Western New York: 211 is a three-digit phone number that connects people to services in seven counties 24/7 (Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming)

www.211wny.org

Call 211   or   1-888-696-9211

Text your zip code to 898-211 (M-F 8:30-3:30)

Erie County Department of Social Services: (SNAP, HEAP, Emergency Services, Foster Care/Home-finding, Summer Youth Employment, Telephone Directory, Day Care, Able-Bodied Adults Without Dependents, Youth Services)

https://www2.erie.gov/socialservices

716-858-8000    

Erie County Department of Health: News, Events, Hotlines, COVID-19, Clinics/Locations, Flu, Opioids

https://www2.erie.gov/health

716-858-7690

Erie County Medical Center (ECMC)

https://www.ecmc.edu

General Information: 716-898-3000

Medical Emergencies: 911

Behavioral & Mental Health Emergencies: 716-834-3131

Family Help Center (24 hours a day/365 days a year)

716.892.2172

http://familyhelpcenter.net

Medical Answering Service LLC (non-emergency Medicaid transportation service)

www.medanswering.com

New York State Multiple Systems Navigator: All Resource Categories

https://www.msnavigator.org

New York State Office of Mental Health (Information for children, teens and families; Community Support Services)

omh.ny.gov

https://omh.ny.gov/omhweb/childservice/

The Office of Mental Health Emotional Support Helpline is available for free and confidential support for those experiencing increased anxiety during the pandemic. You can reach the Helpline between 8 a.m. and 10 p.m., 7-days a week, at 1-844-863-9314.

Erie County Department of Mental Health (Single Point of Access – SPOA)

(716) 858-1546 or (716) 858-1531

https://www2.erie.gov/mentalhealth/index.php?q=single-point-access-children-spoa-children039s-intensive-services

Mental Health Advocates of WNY (formerly the Mental Health Association of Erie County)

Ph. 716-886-1242
Fax. 716-881-6428
info@mhawny.org

https://justtellone.org/   (Start a conversation: for youth and young adults dealing with depression, suicidal thoughts, alcohol and substance abuse)

Mental Health Association Of New York State: (transition age youth homepage ages 16-25)

https://mhanys.org/transition

Families Together of NYS:  Families Together in New York State is a family-run organization that represents families of children with social, emotional, behavioral and cross-systems challenges.

Office Phone: 518.432.0333
Hotline: 1.888.326.8644

https://www.ftnys.org

National Parent Helpline

1-855- 4A PARENT • 1-855-427-2736

https://www.nationalparenthelpline.org/find-support

Parent Network of WNY

1-on-1 Support Lines:  English: 716-332-4170   Español: 716-449-6394

https://parentnetworkwny.org

https://dadsadventure.com   (for dads, and moms too!)