Important resources for parents and families.
Cattaraugus Community Action: Energy/housing services, nutrition services, transitional services, victim services, and youth and family services.
Domestic Abuse Hotline: 1-888-945-3970
Cattaraugus County Dept of Social Services: (SNAP, HEAP, Emergency Services, Foster Care/Home-finding, Summer Youth Employment, Telephone Directory, Day Care, Able-Bodied Adults Without Dependents, Youth Services)
Parent Education Program: Healthy Families, Families First Counseling Services, Independent Living
Cattaraugus County Crisis Hotline: 1-800-339-5209
National Suicide Prevention Line: 1-800-273-8255
Olean General Hospital: 716-373-2600
Children’s Mental Health Coalition of WNY: 716-871-8997
CARES: Council on Addiction Recovery Services: 716-373-4303
Cattaraugus County One Stop Career Center: Job Search
One-Stop: 716-373-1880 Dept. Of Labor: 716-366-9015
Southern Tier Legal Services: 716-373-4701
Runaway Hotline: 1-800-231-6946
Community Action Partnership:
Adolescent Mental Health: WCA Hospital: 716-664-8645
Catholic Charities: Provides counseling services for individuals and families under stress due to personal pressures. Teen pregnancy, emergency financial assistance, adoption and foster care services.
Chautauqua Alcohol and Substance Abuse Council: OASAS approved and supported alcohol and drug prevention agency.
Chautauqua County Department of Social Services: (SNAP, HEAP, Emergency Services, Foster Care/Home-finding, Summer Youth Employment, Telephone Directory, Day Care, Able-Bodied Adults Without Dependents, Youth Services)
Chautauqua County Department of Mental Hygiene: Counseling, support groups for families and individuals.
The Resource Center: Offers assistance to parents and caregivers of those with special needs.
Domestic Violence Hotline: 1-800-252-8748Chautauqua County Crisis Services Hotline: 1-800-724-0461
Community Action Organization of WNY: Community Health, Economic Empowerment, Educational Advancement, Neighborhood Revitalization, Workforce Development
24-Hour Crisis Hotline Buffalo and Erie County: 716-834-3131
24-Hour Addiction Hotline: 716-831-7007
24-Hour Domestic Violence Hotline: 716-862-HELP / For Shelter 716-884-6000
24-Hour NYS Domestic & Sexual Violence Hotline: 1-800-942-6906
211 Western New York: 211 is a three-digit phone number that connects people to services in seven counties 24/7 (Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming)
Call 211 or 1-888-696-9211
Text your zip code to 898-211 (M-F 8:30-3:30)
Erie County Department of Social Services: (SNAP, HEAP, Emergency Services, Foster Care/Home-finding, Summer Youth Employment, Telephone Directory, Day Care, Able-Bodied Adults Without Dependents, Youth Services)
Erie County Department of Health: News, Events, Hotlines, COVID-19, Clinics/Locations, Flu, Opioids
Erie County Medical Center (ECMC)
General Information: 716-898-3000
Medical Emergencies: 911
Behavioral & Mental Health Emergencies: 716-834-3131
Family Help Center (24 hours a day/365 days a year)
Medical Answering Service LLC (non-emergency Medicaid transportation service)
New York State Multiple Systems Navigator: All Resource Categories
New York State Office of Mental Health (Information for children, teens and families; Community Support Services)
The Office of Mental Health Emotional Support Helpline is available for free and confidential support for those experiencing increased anxiety during the pandemic. You can reach the Helpline between 8 a.m. and 10 p.m., 7-days a week, at 1-844-863-9314.
Erie County Department of Mental Health (Single Point of Access – SPOA)
(716) 858-1546 or (716) 858-1531
Mental Health Advocates of WNY (formerly the Mental Health Association of Erie County)
https://justtellone.org/ (Start a conversation: for youth and young adults dealing with depression, suicidal thoughts, alcohol and substance abuse)
Mental Health Association Of New York State: (transition age youth homepage ages 16-25)
Families Together of NYS: Families Together in New York State is a family-run organization that represents families of children with social, emotional, behavioral and cross-systems challenges.
Office Phone: 518.432.0333
National Parent Helpline
1-855- 4A PARENT • 1-855-427-2736
Parent Network of WNY
https://dadsadventure.com (for dads, and moms too!)